Sunday Agenda

Day 2 – Sunday, January 27th, 2019

Timings 8:00 AM – 2:45 PM
8:00 AM – 9:00 AM:

  • Registration, Exhibitor Networking, and Breakfast
9:00 AM – 9:10 AM

  • Welcome & Introductions
  • SPEAKER: Dr. Sheila Nazarian, MD MMM, Nazarian Institute
9:10 AM – 9:40 AM

  • Session 5 + Q&A
  • Improving Patient Engagement and Customer Service thru Price Transparency
  • SPEAKER: Dr. Jonathan Kaplan, Plastic Surgeon and founder of BuildMyBod Health
9:40 AM – 10:25 AM

  • Session 6 + Q&A
  • Understanding the Importance of Branding
  • SPEAKER: Heidi Nazarudin, Founder of Marque Media and Social Media Influencer
10:25 AM – 10:45 AM

  • Supercharge with Snacks and Stretching (Quick Break)
10:45 AM – 11:45 AM

  • Session 7 + Q&A
  • Going Against the Grain #SorryNotSorry
  • SPEAKER: Dr. Sheila Nazarian, MD MM, Nazarian Institute
11:45 AM – 1:00 PM

  • Exhibitor Networking and Lunch
1:00 PM – 1:50 PM

  • Session 8 + Q&A
  • Become the Brand Your Customers Can’t Live Without
  • SPEAKER: Dave Murray, Senior Customer Service Experience Consultant at The DiJulius Group
1:50 PM – 2:45 PM

  • Session 9 + Q&A
  • The Power of Following Your Passion
  • SPEAKER: Cathy Heller, Host of top iTunes podcast ‘Don’t Keep Your Day Job
2:45 PM

  • Closing Remarks/End of Conference